FAQ
Subscription

Insights has different subscription types. Every user with a Floriday account has free access to some Information in Floriday.

If you need more insight, then you can subscribe to Insights Basic or Light. In addition to the general data on the dashboard, Insights Basic also offers real-time access to clock statistics, you can easily compare yourself to the average supplier and quickly compare data to see how your products are performing in the market. You can also create your own dashboards with statistics.

The subscription fee for Insights Basic is € 58 per month for member-suppliers and € 87 per month for suppliers. The first month is free for all so that everyone can get used to the package. 

The Light subscription fee is € 29 per month for member-suppliers and € 43.50 per month for suppliers. With this subscription you have access to the dashboard and the statisticts sections.

When you register, you can opt for an indefinite subscription or a subscription with a termination date. You can specify the termination date of your subscription upon registering. This means that you will not use the service longer than necessary. Subscriptions can be terminated monthly. 

Click here for more information on the differences between Free, Light and Basic.

Certainly. If you’re a seasonal grower who sells product at specific times of the year only, then you may prefer to opt for a temporary subscription. You can specify the termination date of your subscription upon registering.

If you wish to purchase an indefinite subscription or terminate a temporary subscription prematurely, then you can simply change the termination date in Settings at the top-right of the Insights screen.

When you wish to use Insights again, simply activate your subscription by going to Insights again and purchasing a new subscription.

If you wish to terminate your Insights subscription, simply enter a termination date in Settings at the top-right of the Insights screen. Your subscription will automatically stop after this date.

If you are in any way dissatisfied with Insights, please contact us via chat or support to tell us in what way.  Your input will be used to further optimize our services.

 

Yes, the first month is free for all first-time subscribers. This way, you can become acquainted with Insights’ functionality completely free of charge. If you opt for an indefinite contract, your subscription automatically becomes a paid subscription. You can specify the termination date of your subscription upon registering.

 

You can subscribe or cancel your subscription any day. You have direct access from day one. You are free to indicate the date by which you wish to cancel. Did you have a subscription for less than a month? Then payment is due for a minimum of one month. The billing corresponds exactly to these days. This can be seen on the Royal FloraHolland invoice.

For example:

  • You subscribed on 8 January. Your subscription was activated and charged as of that date.
  • You cancelled your subscription on 15 May. You are free to determine the end date yourself, and you will be charged until that date.
  • You subscribed on 1 June and cancelled the subscription on 15 June. We will charge one month of Insights subscription fees.

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