Disclaimer Insights

The use of this website is subject to the following conditions and limitations. By visiting this website or by using the information provided on this website, you agree and accept the applicability of this disclaimer.

Use of this website

The information provided has been compiled by Coöperatie Royal FloraHolland U.A. (hereafter referred to as: “Royal FloraHolland”) and FloraXChange B.V (hereafter referred to as: “FloraXChange”) with the greatest possible care. Although Royal FloraHolland and FloraXChange endeavors to present correct, complete and current information, Royal FloraHolland and FloraXChange do not provide any guarantee, either explicitly or implicitly, in this respect. No rights can be derived by users from the information provided. Royal FloraHolland and FloraXChange do not provide any guarantee regarding the faultless or uninterrupted use of the website. Royal FloraHolland and FloraXChange accept no liability whatsoever for the accuracy, completeness, actuality of the information provided nor for the (uninterrupted) use of the website.

Information, products and services of third parties

Information of third parties, references or hyperlinks to third party websites are only to inform the user of this website. Although Royal FloraHolland and FloraXChange are highly selective regarding third party information included on this website or the websites referred to, they can not guarantee the content and its performance, nor for the quality of any products and / or services offered thereon. Royal FloraHolland and FloraXChange accept no liability whatsoever for the contents of the information provided nor for any damage resulting from the content, use or availability of those third party websites. Such hyperlinks or references to third party websites are provided exclusively for informational purposes and their use is entirely at the user's own risk.

Intellectual property rights and use
This website and the information provided on or via this website, displayed data, such as wording, photos, illustrations, graphic material, (trade) names, logos and trademarks are owned or licensed by Royal FloraHolland or FloraXChange and are protected by database law, copyright, trademark law or subject to any other intellectual property rights. The (intellectual) property rights will not transfer in any way to (legal or natural) persons who access this website. It is solely permitted to use the contents of this website for non-commercial personal intentions. Users of this website are not allowed to copy, to forward, to distribute, to promote or to make the contents of this website available for third parties for a fee, without the prior explicit and written approval of Royal FloraHolland or FloraXChange. Printing and/or downloading this information for your own personal use is permitted.
It is not permitted to endanger the operation of this website nor other websites of Royal FloraHolland and FloraXChange, to harm the information presented on those websites or the underlying software and/or impede other Internet users.

Online communication

Messages that you send by e-mail to Royal FloraHolland or FloraXChange may not be secure. If you choose to send messages to Royal FloraHolland or FloraXChange by e-mail, you accept the risk that third parties may intercept, misuse or alter such messages.


Royal FloraHolland and FloraXChange are separately and jointly merely liable for damage if such damage was intentionally caused by it/them or resulted from willful recklessness. This liability is limited to the amount paid by the insurer in that specific event, and otherwise is limited to the direct damage up to a maximum of € 500,000 per event. Royal FloraHolland and FloraXChange are never liable for indirect damage and lost profits, unless legally compulsory liability applies.

In addition to and derogation of the previous provisions, Royal FloraHolland and FloraXChange accept no liability whatsoever for any damage arising in any way from: (a) defects, viruses or other deficiencies of equipment and other software related to access to or use of Royal FloraHolland or FloraXChange websites, (b) the functioning or non-availability of these websites, (c) the downloading or use of software made available via said websites, (d) misuse of said websites, (e) loss of data, (f) the interception, alteration or improper use of information sent to Royal FloraHolland or FloraXChange or to you, (g) the information presented on or via these websites. The exclusion of liability also extends to directors and employees of Royal FloraHolland and FloraXChange.

Applicable law

The (information provided on the) website and this disclaimer are exclusively subject to Dutch law. The District Court of Amsterdam (the Netherlands) has the exclusive jurisdiction regarding all disputes relating to this disclaimer and the use of this website. If versions of the disclaimer in other languages contain discrepancies or result in differences in interpretation, the version in the Dutch language will prevail.


Royal FloraHolland and FloraXChange reserve the right to modify the information and conditions presented on this website and other websites, including the wording of this disclaimer, at all times without further notice. A periodic review is recommended to determine whether any modifications have been made. Royal FloraHolland and FloraXChange are not liable for any consequences of such modifications.

Complaints, undesired communication
Complaints may be submitted via +31(0) 88 789 89 89 or customerservice@royalfloraholland.com to Royal FloraHolland or +31(0)174 72 54 90 or support@floraxchange.nl to FloraXChange. Natural persons may report to Royal FloraHolland or FloraXChange that they do not wish to receive any unsolicited electronic communications from Royal FloraHolland or FloraXChange concerning any other service(s) than those for which they have registered.

Version 1.0, November 2019

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